Frequently Asked Questions
- Is it safe to shop on the Sorel online shop?
- Do I need to register to order from the Sorel online shop?
- Why should I become a registered customer?
- Can I delete my account?
- I am having problems placing my order online. What should I do?
- Can I place an order by email or telephone?
- How do I know what is the right size for me?
- How can I check the status of my order?
- Can I change or cancel my order once it’s been placed?
- What happens if I am not at home when the delivery arrives?
- How can I find out more about Sorel?
- How can I receive the latest Sorel news and offers?
- How can I unsubscribe from the Sorel newsletter?
- Do you have a product catalogue?
- How can I locate a product not on your site?
- Can I return my online purchase at a Sorel store?
- I didn’t find the answer to my question, what can I do?