FAQ

ORDERS

• Can I change or cancel my order once it’s been placed?
• How can I check the status of my order?
• I am having problems placing my order online. What should I do?
• Can I place an order by email or telephone?
• Is it safe to shop on the Sorel online shop?

DELIVERIES

• Which countries do you deliver to?
• Where does my order come from?
• Can I order from the UK and get the parcel delivered in another country?
• Can I change the shipping address once I have placed my order?
• When will shipments to Northen Ireland resume?
• Delivery Information

RETURNS

• I need help printing my return label
• Returns Procedure

WARRANTY

• The SOREL Warranty Policy

CONTACT US

• Send us a Message
• How can I find out more about Sorel?
• Why should I become a registered customer?
• Can I delete my account?
• Do I need to register to order from the Sorel online shop?
• Do you have a product catalogue?

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