Returns Procedure

We offer a quick, easy and free returns procedure. Please start by accessing this page to print your prepaid return label.

You have 2 options to ship your return:

• Go to your nearest UPS Access Point. 

• Pick-ups: contact our customer care service in order to arrange the pick-up of your return parcel at your home address.

Please note that packages can only be returned from the country in which they were delivered.